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Feedback sits in the top-right corner of every page. It is both the way to reach help and the way to tell the product team something — without leaving what you are working on.

Issue or idea

Feedback popover asking what you would like to share, with Issue and Idea options.

What would you like to share?

  • Issue — something is broken or not working on the page you are on.
  • Idea — a suggestion for how to improve the product.

Getting an answer first

Pick Issue and you are offered the faster routes before the form.
Need help with your project panel offering the Real-Time LCA AI Agent, user docs, and the community, with a leave feedback instead button.

Help before filing

If none of them fits, Leave feedback instead takes you to the form.

Report an issue

Tell us about the issue form with a message field, an attach screenshot button, and a send button.

Tell us about the issue

Describe what you are seeing — what you expected, and what happened instead. Attach screenshot adds an image, which is usually worth the extra few seconds. Then Send.

Share an idea

Tell us about your idea form with a message field, an attach screenshot button, and a send button.

Tell us about your idea

Same form, different intent. Describe what you would like to be able to do and why — the reason behind a request is what makes it actionable.
Both forms name the page you opened them from — The issue I’m seeing on Projects is… — so the team already knows where you were. Spend the words on what you saw instead.

When to use which channel