> ## Documentation Index
> Fetch the complete documentation index at: https://docs.realtimelca.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Help and feedback

> Reach the docs, the community, and the product team from anywhere in the app.

A help widget is available on every page of Real-Time LCA. Use it to jump into the documentation, ask the community, or send the product team an issue or idea — without leaving what you are working on.

## Open the help widget

Click the blue **?** button in the bottom-right corner of the app to open the **Help options** panel.

<Frame caption="Help options panel opened from the bottom-right button">
  <img src="https://mintcdn.com/real-timelca/RO_RJZbUEID_jHny/images/user-guide/Help%20options.png?fit=max&auto=format&n=RO_RJZbUEID_jHny&q=85&s=ae9f79d0d3ef02524c9c998103150228" alt="Help options panel with User docs, Ask the community, and Leave feedback instead." width="3104" height="2224" data-path="images/user-guide/Help options.png" />
</Frame>

From here you can:

* **User docs** — open this documentation site in a new tab.
* **Ask the community** — go to [community.realtimelca.com](https://community.realtimelca.com) to search existing threads or start a new one. See [Community](/get-involved/community) for what each category is for.
* **Leave feedback instead** — switch to the feedback widget to report an issue or share an idea directly with the product team.

## Send feedback

Click **Leave feedback instead** to choose what you want to share.

<Frame caption="Feedback widget — choose Issue or Idea">
  <img src="https://mintcdn.com/real-timelca/RO_RJZbUEID_jHny/images/user-guide/Feedback%20widget.png?fit=max&auto=format&n=RO_RJZbUEID_jHny&q=85&s=5acd758e802db1e45d855da753d1f3ff" alt="Feedback widget asking 'What would you like to share?' with Issue and Idea options." width="3104" height="2224" data-path="images/user-guide/Feedback widget.png" />
</Frame>

* **Issue** — something is broken or not working on the page you are on.
* **Idea** — a suggestion for how to improve the product.

### Report an issue

Selecting **Issue** opens a short form scoped to the page you opened the widget from.

<Frame caption="Report issue form">
  <img src="https://mintcdn.com/real-timelca/FCpFzmir3PxRlEqo/images/user-guide/Report%20issue%20form.png?fit=max&auto=format&n=FCpFzmir3PxRlEqo&q=85&s=1e9b028e4dd4a2f1261ffdfe8275f5b8" alt="Tell us about the issue form with a message field, Attach screenshot button, and Send button." width="3104" height="2224" data-path="images/user-guide/Report issue form.png" />
</Frame>

1. Describe what you are seeing in the **The issue I'm seeing on \{page} is...** field. Include what you expected and what happened instead.
2. Optionally click **Attach screenshot** to add an image.
3. Click **Send**.

### Share an idea

Selecting **Idea** opens the same kind of form for product suggestions.

<Frame caption="Share idea form">
  <img src="https://mintcdn.com/real-timelca/FCpFzmir3PxRlEqo/images/user-guide/Share%20idea%20form.png?fit=max&auto=format&n=FCpFzmir3PxRlEqo&q=85&s=e3bffe4fc9e1ed67fb128d55d67253a5" alt="Tell us about your idea form with a message field, Attach screenshot button, and Send button." width="3104" height="2224" data-path="images/user-guide/Share idea form.png" />
</Frame>

1. Describe your idea in the **My idea for \{page} is...** field.
2. Optionally click **Attach screenshot** to show what you mean.
3. Click **Send**.

<Tip>
  Both forms automatically include the page you were on, so you do not need to describe where you are in the app — focus on what you saw or what you would like to see.
</Tip>

## When to use which channel

| You want to...                                      | Use                                                             |
| --------------------------------------------------- | --------------------------------------------------------------- |
| Find an answer in the documentation                 | **User docs**                                                   |
| Discuss with other users or vote on ideas in public | **Ask the community**                                           |
| Report a bug on a specific page                     | **Issue** in the feedback widget                                |
| Suggest a small improvement or new feature          | **Idea** in the feedback widget                                 |
| Resolve an account-specific or sensitive issue      | Email [support@realtimelca.com](mailto:support@realtimelca.com) |